Returns & Exchanges
At Nécessaire, we believe in the integrity of your body care routine and offer a 30-day return policy for products that do not meet your expectations. If you are not completely satisfied with your purchase, we are happy to assist you with a seamless return or exchange process.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, a prepaid shipping label will be generated; simply download and print it to prepare your package.
Pack and Ship
Securely place the items in their original packaging, attach the prepaid label to the outside of the box, and drop it off at any authorized carrier location.
Receive Your Refund
After our warehouse receives and inspects your return, please allow 5-7 business days for the credit to appear on your original method of payment.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing